Oculus Rift Not Reading Touch Controllor or Sensors

The Oculus Rift S is still in its infancy, and like any new device, it has a few kinks that need to be worked out. One consequence that seems to be occurring for more than than a few people is Impact tracking loss, which results in motion controllers that can be rotated in identify only can't exist moved around with the usual six degrees of freedom (6DoF). While in that location isn't yet a definitive answer as to what is causing this problem, in that location are some potential fixes you tin can try out.

Products used in this guide

Latest Rift HMD: Oculus Rift Southward ($399 at Amazon)
Powered USB-A 3.0 hub: AmazonBasics four-port hub ($18 at Amazon)

How to fix Oculus Rift Due south Touch tracking problems

Affect tracking issues on the Oculus Rift S seem to be tied in with the new Passthrough+ organisation not working properly. Many users who find their Affect controllers stuck in place besides see nothing but static when they should be seeing the real globe around them through the headset'south cameras. There's not even so a definitive reply from Oculus every bit to what is causing this problem, then if you're experiencing the upshot, your best bet is to tackle these potential fixes 1 at a fourth dimension.

If none of these potential fixes works long-term, y'all tin always open an Oculus Support ticket and receive official help.

Restart the Oculus Runtime Service
Reseat the Rift Southward cable
Swap PC USB-A ports
Disable USB ability saving
Enroll in the Oculus Public Test Channel
Repair the Oculus software
Endeavour using a powered USB hub

Restart the Oculus Runtime Service

If your controllers do issues out and you tin can no longer do anything just rotate them in place ⁠— your Passthrough+ system is too nothing but static at this point ⁠— you can restart the Oculus Runtime Service to get them working again. This does close the entire Oculus platform, so whatever VR apps you take running volition as well shut.

Right-click the Starting time push button.
Click Search. Y'all tin can besides click the Search field directly if information technology's visible in your taskbar.
Blazon services and hit Enter on your keyboard.
Right-click Oculus Runtime Service.
Click Restart. It will likely take a moment to finish.

Reseat the Rift S cable

Bear upon tracking issues are tied into the sensors on your head-mounted brandish (HMD), which communicate with your PC via USB. If the cable running to your headset isn't securely attached, you will likely experience some problems. Here's how to reseat the tether.

Pull out the face up gasket effectually the left lens carefully. This includes the rubber portion besides as the cream. Do not but pull on the foam, as information technology volition likely rip.
Remove the cable from the Rift S. Now is a good time to check for any dust or damage.
Reseat the cable in the Rift South, ensuring it has a tight fit.
Replace the face gasket effectually the left lens past lining upward the teeth and applying pressure.

Swap PC USB-A ports

Touch tracking is tied in with with USB bandwidth available from your PC, so swapping USB-A ports might do the trick.

Unplug the Rift S DisplayPort connector from the PC.
Unplug USB-A, expect a few seconds.
Plug USB-A back into a different port.
Wait for the headset lights to come up on, so plug in the DisplayPort connector over again.

Some Rift Southward users accept eliminated Impact tracking bug past reaching the USB-A connector all the way to the front end ports on their PC case, so exist sure to exam out each one to see if there's an improvement.

Disable USB power saving

USB ports non receiving the right corporeality of power or no power at all might exist at the root of this problem. If you doubtable Windows ten is cutting the power to the USB-A port hooked up to your Rift S, you can disable ability saving options with these steps.

Correct-click the Get-go push.
Click Device Managing director.
Click Universal Serial Bus controllers.
Right-click Rift S USB Hub.
Click Properties.
Click Power Direction.
Click Allow this computer to plough off this device to relieve ability so that the checkmark disappears.
Click OK.

Echo steps 4–8 for all "Rift Southward USB Hub" entries. Y'all can at present disable USB selective suspend with these steps.

Correct-click the Start push.
Click Search. Yous can also click the Search field direct if it is visible in your taskbar.
Type Ability Plan and hitting Enter on your keyboard.
Click Change advanced ability settings.
Click USB settings.
Click USB selective append settings.
Click Enabled.
Click Disabled.
Click Apply.

Enroll in the Oculus Public Test Channel

Oculus pushes software updates first through its Public Test Channel (PTS), then enrolling and receiving the latest update may help alleviate the upshot. Hither'south how to enroll.

Launch the Oculus app from your First menu, desktop, or taskbar.
Click Settings.
Click Beta.
Click the slider next to Public Test Channel then that it turns blue. This enables use of beta software.

Repair the Oculus software

Some Rift Southward users accept reported more reliable Bear on tracking afterward repairing Oculus software. Disconnect your Rift S from your PC and follow these steps.

Visit the Oculus Setup webpage.
Click Download Software.
Click Save File.
Launch Oculus Setup from wherever information technology was saved.
Click Repair.
Click Repair.

The tool volition run through the repair process. Your VR experiences should remain in your library following the procedure. If you lot still take the Oculus installation tool from the original installation, you can just re-launch it without downloading again from the Oculus website.

Try using a powered USB hub

In the days of the original Rift CV1 with its external sensors that each required a USB-A port, some people turned to an Air conditioning-powered USB hub for extra connectivity.

Now, with the Rift S, some users accept reported fixing their Touch tracking bug by adding a powered hub to their PC. It's not guaranteed to be a one-finish set and y'all may still see issues pitter-patter up, but it might exist worth it if you've exhausted other troubleshooting methods.

AmazonBasics makes an $xviii four-port powered hub that works with the Rift CV1, making it a prime candidate for utilize with your Rift S. If it doesn't fix the issue and you don't need the extra ports for other scenarios, you lot can always return it.

Our height equipment picks

The Rift Southward is the latest PC-powered VR headset from Oculus. It has ditched external sensors for five built-in sensors known as Oculus Insight, and it has a new design with congenital-in audio. In that location are still some kinks to work out, merely the VR experience on offer is well worth the effort.

Latest Rift headset

Oculus Rift S

PC-powered VR

The next development of the Rift brings improved lenses, a display with a higher pixel count than the original, and a redesigned head strap and tracking arrangement, simply you lot're still tethered to a PC.

If you've exhausted other potential fixes, a powered USB-A hub might be the key. This choice from AmazonBasics works with the Rift CV1, so information technology's a prime candidate for utilize with your Rift South.

Air conditioning-powered USB-A

AmazonBasics four-port hub

Iv powered USB-A 3.0 ports

Information technology's affordable, it's well-rated, and information technology might do the fox when information technology comes to USB power problems and your Rift S. Fifty-fifty if it doesn't fix the primary problem, you'll have an extra four USB-A ports for your PC.

Additional Equipment

If you're looking for some Oculus Rift S accessories to take VR to the next level, we've rounded upwards a bunch of the best out in that location, from extension cables to stands to hygiene solutions. Hither are some of our favorites.

Energizer rechargeable batteries ($14 at Amazon)

The Touch on controllers included with the Rift S each require a AA battery to operate and, speaking from feel, you lot're going to desire to invest early in some rechargeable batteries to save money in the long run. This pack includes a wall charger that tin handle four AAs at once, so you shouldn't have whatsoever reanimation while waiting for a charge.

Cable Matters half dozen-pes USB-A cable ($7 at Amazon)

If y'all're extending the DisplayPort cable on your Rift South head-mounted display, you'll no doubt as well desire to extend the USB cable to friction match. This option from Cable Matters should take no issues working with the Rift S, and it'southward long enough to fit most setups.

Rankie six-foot DP cable ($ix at Amazon)

The Rift S has made the switch over to DisplayPort 1.two for a video connection, so you'll demand an extension cablevision to match. This one from Rankie has been seen working with the Rift S, and information technology'southward the same length as our recommended USB-A extension so that there's no extra slack lying around.

SecurOMax microfiber cloths ($six at Amazon)

There's nix worse than foggy or dirty Rift Southward lenses. They obstruct your ability to focus on the activity in the headset properly, and frankly, they're just gross. These cloths from SecurOMax won't scratch your headset's lenses and you'll be glad you have them on mitt later a couple of sessions.

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